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Privacy Policy

This Privacy Policy sets out how and why we use the personal data you provide to us.

Who we are

Whitchurch Silk Mill Trust, 28 Winchester Street, Whitchurch, Hampshire RG28 7AL

We are a registered charity and our Registered Charity number is 900621

The policy

It’s important that you read the full policy to understand what information we hold, how we may use it, and what your rights are. You can download the full policy here:

This provides a short summary:

We collect information that is either personal data, information that can be used to help identify an individual, such as name, address, phone number or email address or non-personal data (such as IP addresses, pages accessed).

We collect information about the people who visit, book events and group visits, buy products online, members of Whitchurch Silk Mill Trust, supporters and donors, suppliers, clients, community users, volunteers and employees.

We collect information to provide visits, services or goods, to provide information, to fundraise, for administration, research, evaluation and the promotion of the Mill to further our charitable objectives.

We only collect the information that we need or that would be useful to us to support our vision to delight all visitors to the Mill and to provide an excellent service.

We are committed to the principles inherent in the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679)

We will never sell your data and we will never share it with another company or charity for marketing purposes.

For independent advice, you also have the right to lodge a complaint with the supervisory authority, The Information Commissioner’s Office:

The Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113 or 01625 545 745

Cookies policy

Our website, like most websites, uses cookies which collect non-personally identifying information, such as the browser type, language preference, referring site, and the date and time of each visit. This information is collected to help understand how visitors use the website.

This website also collects potentially personally-identifying information, such as Internet Protocol (IP) addresses, but this is not used to identify its visitors.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. This website uses cookies to help identify and track visitors, to see how they use the website, and how they prefer to access the website. Visitors who do not want cookies placed on their computers should set their browsers to refuse cookies before using the website, although this will mean that some features of the website may not function properly without the aid of cookies.

Privacy policy changes

We regularly review our privacy policy and notice and may make changes occasionally. Any changes made will be posted to this page and will apply from the time we post them. This privacy notice was last changed in May 2022.

You are encouraged to check this page frequently for any changes to the Privacy Policy. If you continue to use this site after any change/s in this Privacy Policy, this will automatically constitute your acceptance of the change/s.


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